Legal
Privacy Policy
Last updated: 31 May 2026
This Privacy Policy explains how CloudFinOpsKit ("we", "us", "our") collects, uses, and protects your personal data when you visit our website or purchase a digital Product. We keep data collection to the minimum needed to run the site and fulfil your order.
1. Who we are
CloudFinOpsKit provides downloadable Azure FinOps templates and tools to customers worldwide. We run as a self-service store: product questions are answered instantly by Ask Jeff, our on-site AI assistant, and all payment and billing data is handled by our payment provider, Paddle, acting as Merchant of Record. For privacy or data-rights requests, see the Contact section at the bottom of this page.
2. Data we collect
- Purchase data. When you buy a Product, our payment provider Paddle collects your name, email address, billing details, and payment information to process the transaction. We receive a record of your order and your email address to deliver the Product and provide support.
- Email signup data. If you join our mailing list, we collect the email address you provide.
- Support data. If you contact us, we keep your message and email address so we can respond.
- Technical data. Like most websites, basic technical information (such as browser type and general usage) may be processed by our hosting provider to keep the site secure and running.
We do not store your full card or payment details — those are handled entirely by Paddle and are never accessible to us.
3. How we use your data
- To process your purchase and deliver your Product.
- To provide customer support and handle refund requests.
- To send you the emails you have signed up for (you can unsubscribe at any time).
- To keep the site secure, reliable, and functioning correctly.
- To comply with our legal and tax obligations.
We do not sell your personal data, and we do not use it for advertising profiling.
4. Third-party processors
We share data only with the service providers needed to operate the site and fulfil orders:
- Paddle — our Merchant of Record and payment processor. See Paddle's Privacy Policy.
- Microsoft Azure — hosting for this website (Azure Static Web Apps).
- Our email/newsletter provider — if you subscribe, to manage and send emails.
5. Cookies
The CloudFinOpsKit site uses only the cookies and local storage strictly necessary for the site and the checkout to function. Our payment provider may set cookies required to process your purchase securely. We do not use third-party advertising or cross-site tracking cookies.
6. Data retention
We keep order records for as long as required to provide support, process refunds, and meet legal and tax obligations. Mailing-list data is kept until you unsubscribe or ask us to delete it. Support correspondence is kept only as long as needed to resolve your query.
7. Your rights
Wherever you live, you may have rights to access, correct, delete, or port your personal data, to object to or restrict certain processing, and to withdraw consent. Because Paddle holds your billing and payment data as Merchant of Record, requests about that data are handled directly by Paddle — use the support links in your order-confirmation email or see Paddle's Privacy Policy. You also have the right to complain to your local data-protection authority. We will support any such request to the extent the data is held by us.
8. Data security
We use reputable providers (Paddle, Microsoft Azure) and reasonable technical measures to protect your data. The site is served over HTTPS. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children
Our site and Products are intended for business users and are not directed at children. We do not knowingly collect personal data from anyone under 16.
10. Changes to this policy
We may update this Privacy Policy from time to time. The current version is always available on this page, with the "last updated" date shown above.
11. Contact
For product questions, use Ask Jeff on our site. For anything involving your payment, billing, or personal data held for your order, use the support and privacy links in your Paddle order-confirmation email — Paddle, as Merchant of Record, manages this data and responds to data-rights requests on our behalf.